Contact Us
Need Help with Something?
Chat with Us
If you're unable to resolve your issue via the self-help links, the best way to reach us is via chat.
NOTE: Please have ready your account number (found in the upper right-hand corner of your account center) or your radio ID (also called ESN or RID).
Chat Hours:
Mon – Fri: 8 am – 11 pm ET
Sat – Sun: 8 am – 8 pm ET
Call Us
Call Center Hours:
Mon – Fri: 8 am – 8 pm ET
Sat – Sun: Closed
Our Call Center is Currently Closed
NOTE: Please have your account number or radio ID (also called ESN or RID) handy.
If you have previously contacted SiriusXM with an issue, and it hasn't been resolved to your satisfaction - we're here to help!
Unresolved Issues